Core Values & Beliefs

• We respect the individual and believe that individuals who are treated with respect and given responsibility respond by giving their best.
• We require complete honesty and integrity in everything we do.
• We make commitments with care and then live up to them. In all things, we do what we say we are going to do.
• Work is an important part of life, and it should be fun. Being a good businessperson does not mean being stuffy and boring.
• We love to compete, and we believe that competition brings out the best in us.
• We are frugal. We guard and conserve the company’s resources with at least the same vigilance that we would use to guard and conserve our own personal resources.
• We insist on giving our best effort in everything we undertake. Furthermore, we see a huge difference between “good mistakes” (best effort, bad result) and “bad mistakes” (sloppiness or lack of effort).
• Clarity in understanding our mission, our goals, and what we expect from each other is critical to our success.
• We are believers in the Golden Rule. In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.
• We feel a sense of urgency on any matters related to our customers. We own problems and we are always responsive. We are customer-driven.